Terms of service

📄 JAPAQ – Terms of Service

Last Updated: 10 Aug 2025

Welcome to JAPAQ! These Terms of Service (“Terms”) govern your use of our website [www.japaq.com] (the “Site”) and the purchase of our products. By accessing or using our Site, you agree to these Terms. If you do not agree, please do not use our Site.

1. Eligibility

You must be at least 18 years old or have the consent of a parent/guardian to make a purchase from our Site.

2. Products & Orders

All products displayed on our Site are subject to availability.
We strive to display product colors and details as accurately as possible, but variations may occur due to screen settings.
Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order for reasons including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.

3. Pricing & Payment

All prices are listed in Indian Rupees (₹) and include applicable taxes unless stated otherwise.
We accept payments through secure gateways provided by Shopify, including credit/debit cards, UPI, and wallet payments.
In case of pricing errors, we reserve the right to cancel the order and issue a refund.

4. Shipping & Delivery

We aim to deliver all orders within 2 business days using trusted partners like Blue Dart and Delhivery.
Delivery times may vary for remote locations.
Please refer to our Shipping Policy for full details.

5. Returns & Exchanges

We accept returns/exchanges within 7 days of delivery for unworn, unused items with original tags.
Certain items (e.g., sale or clearance products) may not be eligible for return.
Please refer to our Return Policy for full details.

6. Intellectual Property

All content on the Site—including logos, product images, text, and graphics—is the property of JAPAQ and is protected under copyright and trademark laws. You may not use our content without prior written consent.

7. Limitation of Liability

JAPAQ will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products. Our total liability shall not exceed the amount paid for the order in question.

8. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with the updated date, and your continued use of the Site indicates acceptance of the new Terms.